Client Service Representative
Quick Apply Full-time 12 hours ago Full Job Description We are currently seeking a CLIENT SERVICE REPRESENTATIVE for our Denham Springs, LA office location! The Client Service Representative is our main point of contact for our clients and should possess the following skillsets:
Minimum of 2 years experience in customer service Excellent customer service and interpersonal skills Excellent verbal and written skills for internal and external communication Proficient with all Microsoft applications, Adobe, Quickbooks or similar accounting software, electronic filing systems Ability to multi-task and work in a fast paced environment Maintain a positive attitude while providing courteous and prompt service to internal and external clients Support your department and the company through teamwork, integrity, quality job performance, and integrity Daily tasks for the Client Service Representative will include but is not limited to the following:
Assist with updates to client data in multiple online software programs, including service location addresses, client contacts, vendor contacts, and material purchases Receive and take appropriate action for incoming phone calls and emails for service requests for clients Create, assign and issue preventative and on-demand work orders for all clients Obtain approval from clients for on-demand work order costs Dispatch vendors to perform general repairs and maintenance, providing assigned work order information Follow up and update all work order requests according to the service level agreement Maintain electronic filing system for all clients Assist Client Manager with standard reports for all clients Generate and send open and completed work order reports to Client Manager weekly Train vendors on work order and invoicing requirements and procedures Respond to after hours service calls when scheduled This job description is a summary of the primary duties and responsibilities of this position.
It is not intended to be a comprehensive listing of all duties and responsibilities.
The company reserves the right to change is descriptions at its discretion.
If you have a passion for providing high level customer service in a company comprised of talented and driven professionals striving toward a common goal of excellence and success, then we want to hear from you today! Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
Minimum of 2 years experience in customer service Excellent customer service and interpersonal skills Excellent verbal and written skills for internal and external communication Proficient with all Microsoft applications, Adobe, Quickbooks or similar accounting software, electronic filing systems Ability to multi-task and work in a fast paced environment Maintain a positive attitude while providing courteous and prompt service to internal and external clients Support your department and the company through teamwork, integrity, quality job performance, and integrity Daily tasks for the Client Service Representative will include but is not limited to the following:
Assist with updates to client data in multiple online software programs, including service location addresses, client contacts, vendor contacts, and material purchases Receive and take appropriate action for incoming phone calls and emails for service requests for clients Create, assign and issue preventative and on-demand work orders for all clients Obtain approval from clients for on-demand work order costs Dispatch vendors to perform general repairs and maintenance, providing assigned work order information Follow up and update all work order requests according to the service level agreement Maintain electronic filing system for all clients Assist Client Manager with standard reports for all clients Generate and send open and completed work order reports to Client Manager weekly Train vendors on work order and invoicing requirements and procedures Respond to after hours service calls when scheduled This job description is a summary of the primary duties and responsibilities of this position.
It is not intended to be a comprehensive listing of all duties and responsibilities.
The company reserves the right to change is descriptions at its discretion.
If you have a passion for providing high level customer service in a company comprised of talented and driven professionals striving toward a common goal of excellence and success, then we want to hear from you today! Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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